Privacy Policy
Last updated: January 2025
1. Information We Collect
Turning Lands ("we," "us," or "our") collects information you provide directly to us, including but not limited to your name, email address, phone number, company information, and property acquisition preferences when you submit a buy box or inquiry form.
2. How We Use Your Information
We use the information we collect to:
- •Match you with relevant land opportunities based on your criteria
- •Communicate with you about properties and services
- •Process your inquiries and requests
- •Send marketing communications (with your consent)
- •Improve our platform and services
- •Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with trusted partners and service providers who assist us in operating our platform, conducting business, or servicing you, provided those parties agree to keep this information confidential.
4. TCPA Compliance
We are committed to compliance with the Telephone Consumer Protection Act (TCPA). By providing your phone number, you consent to receive calls and text messages related to your inquiry. You may opt out at any time by contacting us or following unsubscribe instructions.
5. CCPA/GDPR Rights
If you are a California resident or EU citizen, you have specific rights regarding your personal information, including the right to access, delete, and opt out of the sale of your personal information. To exercise these rights, please contact us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
8. SMS & Mobile Information Collection
Information We Collect
When you opt into our SMS notification program, we collect:
- •Mobile phone number
- •Name
- •Consent timestamp and method (website form, keyword, verbal)
- •Message delivery status and engagement metrics
- •Opt-out requests and preferences
How We Use Mobile Information
Your mobile number is used to:
- •Send you notifications about property offers (sellers) or deal opportunities (buyers)
- •Facilitate communication between marketplace participants
- •Provide account updates and customer support
- •Verify your identity and prevent fraud
SMS Data Retention
We retain your mobile number and consent records for a minimum of 4 years after your last interaction with our SMS program, in compliance with TCPA requirements.
Your SMS Rights
You have the right to:
- •Opt out at any time by texting STOP
- •Update your mobile number in your account settings
- •Request deletion of your mobile data (subject to legal retention requirements)
- •Access records of your SMS consent and message history
Third-Party SMS Service Providers
We use third-party SMS platforms to deliver text messages. These providers may have access to your mobile number solely for message delivery purposes and are bound by confidentiality agreements.
SMS Marketing & A2P Compliance
We comply with all federal and state laws governing commercial text messaging, including the TCPA, CTIA guidelines, and A2P 10DLC carrier requirements. Your consent is documented and maintained according to regulatory standards.
State-Specific Privacy Rights
Residents of certain states (including California, Florida, and others) may have additional privacy rights regarding their mobile information. Contact us to exercise your rights under applicable state laws.
9. Do Not Call Registry
We maintain an internal Do Not Call list and honor the National Do Not Call Registry. If you wish to be added to our internal list, please contact us. While we respect the National Do Not Call Registry, business-to-business communications may be exempt from certain restrictions. However, we honor all opt-out requests immediately regardless of registry status.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@turninglands.com
Phone: (800) 555-1234
Address: Turning Lands, 123 Commerce Street, Suite 500, Dallas, TX 75201